Payment Policy

1. Accepted Payment Methods
At Aureum Official, we offer various secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

• Credit and Debit Cards: Visa, MasterCard, American Express
• Apple Pay
• Google Pay
• Shop Pay
• Bank Transfers (for large orders – contact us for more information)

All payments are made in Australian Dollars (AUD).

2. Payment Processing
Payment must be made at the time of purchase.
Orders will only be processed and shipped once full payment is received.
If a payment is declined or fails, the order will not be confirmed.

3. Prices and Currency
All prices on Aureum Official are listed in Australian Dollars (AUD).
Prices may change without prior notice.
Applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing
Aureum Official uses SSL encryption and reliable payment gateways to ensure the security of your transactions.
We do not store credit card or payment information.

5. Refunds and Chargebacks
Refunds are processed according to our return and refund policy.
Unauthorized chargebacks will be disputed. If you encounter any issues, please contact us first at info@aureum-official.com

6. Fraud Prevention
Aureum Official reserves the right to cancel or suspend any order suspected of fraud or unauthorized activity.
For high-value transactions, additional identity verification may be required.

7. Contact Information
Shop Name: Aureum Official (Part of Laveya LLP)
Address: 80 Ann St, Brisbane City QLD 4000, Australia
Commercial register number: OC454974

E-mail: info@aureum-official.com
Phone: +61438219764

Customer Service Hours
Monday - Friday: 09:00 - 17:30
Saturday: 10:00 - 15:00
Sunday: Closed

Thank you for choosing Aureum Official.